Medi-Cal Renewals are Happening Now

All Medi-Cal recipients will have their eligibility reviewed once per year. Everyone's date is different.

Where do I start to maintain Medi-Cal health coverage?

Update or verify your contact information.

• Call the Department of Public Social Services (DPSS) at 1-888-999-7671
• Log into your account or create an account at https://benefitscal.com/

Is there any paperwork I need to complete?

Your renewal packet will arrive by mail in a yellow envelope. Prepare income, household, and address details along with supporting documentation. You can complete the form online, by mail, or over the phone.

Online

• The quickest and easiest way to complete your renewal is online through BenefitsCal. You must have the account email address and the case number to complete the form.

Mail

• Follow the instructions on the renewal form. The form will be pre-filled with any information Medi-Cal has available.
• Update any information that is wrong or has changed directly on the form.
• You must sign and date the form.

Phone

• Call the Medi-Cal redetermination hotline: 1-888-999-7671
• Try calling first thing in the morning for possible shorter wait times.

What if I didn’t turn in my form or missed my deadline?

Your local Medi-Cal office will mail you a letter (Notice of Action) to inform you if you didn't turn in your renewal form or are missing information.

Less than 90 days

• If it is less than 90 days from the date on the letter, send your renewal form or missing information as soon as possible.

More than 90 days

• If it is more than 90 days from the date on the letter, you must complete a new Medi-Cal application.

What if my income has changed or I’m over the income limit?

You may be eligible for financial help for a private health plan through Covered California. Covered California will enroll you in a health plan with many of the same benefits at the best value for the lowest cost. Many Covered California enrollees pay $10 or less per month for health insurance, and some have coverage at no charge. 

• Covered California will mail you an envelope that says, “Stay Covered with Covered California.” If you receive a notice asking to confirm your plan, respond immediately. You will have the option to change your plan or cancel. Visit CoveredCA.com or call Covered California’s service center at 1-800-300-1506 to learn more.

Need help exploring all your options or have specific health needs?
Saban Community Clinic offers free enrollment services. You can work with a Certified Enrollment Counselor to help you enroll or change your plan.

How will I know if my Medi-Cal coverage was renewed?

If your local Medi-Cal office has all your information and you qualify, they will mail you a letter confirming your Medi-Cal coverage is renewed. You don't need to do anything. You and your family can continue to use your Medi-Cal coverage for your health needs.

Questions? Need help completing your form? Want to learn about other programs?

Use the chat feature on our website or call 323-653-1990 to request an appointment with a Certified Enrollment Counselor. Over-the-phone and in-person appointments are available at all of our locations.